OFFICE POLICIES: Reflections of Light LLC
*I will wear a mask before, during and after your treatment.
*Your temperature will be taken when you arrive for your appointment. We reserve the right to refuse treatment if you are showing a temperature of 100.4 or above.
*I will also be taking my temperature every day and will be following all of the same policies and procedures as our clients. If I feel ill or have been in contact with someone who is, we will reschedule your appointment for a later date.
*I will be spacing out clients so there is enough time to disinfect the waiting and treatment rooms.
*Limited appointment times will be available due to the spacing out of our clients.
*Hand sanitizer will be placed throughout the office and treatment rooms.
*I will provide water but no snacks at this time. I love making everyone feel at home, but we must follow the guidelines to keep everyone safe.
*For your convenience, you will have the option to prepay with a credit card over the phone, with Zelle, or I will still accept cash or checks.
*I have added a Air Purifier featuring a 99.97% True HEPA Filter to our treatment room for better air quality.
*Our cancellation policy is usually 24 hours, however if you are feeling symptoms the day of the appointment you may cancel without being charged.
FOR OUR CLIENTS:
*Please be on time for your appointment.
*Please call or text us from the parking lot when you arrive. I will let you know when it's ok to come up to the office.
*Please have your mask on before entering the building.
*Please wear your mask during your treatment or as directed by your therapist.
*Please use hand sanitizer on your hands before and after treatment. *Disposable gloves will be available for yourself and/or your therapist to wear during treatment.
*A brief questionnaire regarding COVID-19 must be filled out before your session.
We will ask you to answer the following questions:
1. Are you feeling ill in any way? For instance, do you have any of the following symptoms? A fever? Cough? Shortness of breath?
2. Within the last 14 days, have you been tested and confirmed positive, or screened by a medical professional and presumed positive, for COVID-19 and not yet cleared to return to work?
3. Within the last 14 days, have you had close contact with a person who is a suspected, presumed or confirmed case of COVID-19?
4. Acknowledgement that if you answer “Yes” to the above questions we will not be able to treat you and would ask that you return at a later date, at which time we will be happy to assist you.